Privacy Policy
How we collect, use, and protect your personal data.
1. Who we are
The AI Web Developers ("we", "us", "our") operates the website at theaiwebdevelopers.com. We are the data controller for personal data collected through this website.
If you have any questions about this policy or how we handle your data, contact us at hello@theaiwebdevelopers.com.
2. What data we collect
We collect personal data when you:
- Submit an enquiry via our contact form (name, email, company, phone, message)
- Request an AI Plan (name, email, company, business details, service preferences)
- Communicate with us by email
We also collect technical data automatically when you visit our website, including IP address, browser type, pages visited, and referring URL. This is collected via cookies and analytics tools.
3. Why we collect it and our legal basis
We use your personal data for the following purposes:
- To respond to your enquiry — legal basis: legitimate interests
- To prepare and deliver your AI Plan — legal basis: performance of a contract (pre-contractual steps)
- To improve our website and services — legal basis: legitimate interests
- To comply with legal obligations — legal basis: legal obligation
We will never sell your data or share it with third parties for marketing purposes without your explicit consent.
4. How long we keep your data
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected:
- Enquiry and AI Plan data: up to 2 years from last contact, or until you ask us to delete it
- Client project data: up to 7 years for tax and legal compliance
- Website analytics data: as configured in our analytics tools (typically 14–26 months)
5. Who we share your data with
We may share your data with trusted third-party services that help us operate our business, including:
- Email service providers (to deliver and store communications)
- Analytics providers (to understand website usage)
- Hosting providers (to store website data)
All third parties are required to process your data in accordance with applicable data protection law and only on our instructions.
6. International transfers
Some of our third-party providers may process data outside the UK or European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant supervisory authority.
7. Your rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data in certain circumstances ("right to be forgotten")
- Restrict how we process your data
- Object to processing based on legitimate interests
- Portability — receive your data in a structured, commonly used format
To exercise any of these rights, email us at hello@theaiwebdevelopers.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
We use cookies on this website. For full details of the cookies we use and how to manage them, please read our Cookie Policy.
9. Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
11. Contact us
If you have questions about this policy or wish to exercise your data rights, contact us at hello@theaiwebdevelopers.com.